Privacy Policy
This Privacy Policy explains how SkyeFire US LLC (“SkyeFire,” “we,” “us”) collects, uses, shares, and protects personal information through our websites and products. We keep it plain on purpose.
01Scope
This policy applies to personal information we process through the SkyeFire marketing site and the forms, newsletters, and early-access programs offered on it, and to product interactions except where a separate agreement or product-specific notice governs.
By using our site or submitting a form, you acknowledge the practices described here.
02Information We Collect
We collect information you provide directly and a limited amount of technical information automatically.
Information you provide
- Identity and contact details you submit through early-access, contact, enterprise, and newsletter forms — such as name, email address, and organization.
- The content of your message or inquiry.
- Communication preferences, including newsletter opt-in.
Information collected automatically
- Basic technical data such as the page a submission came from and a timestamp.
- Standard server and delivery logs generated by our hosting provider.
03How We Use Information
We use personal information to:
- Respond to your inquiries and provide the early access or information you requested.
- Operate, maintain, and improve our websites and products.
- Send the SkyeFire newsletter and product updates you opted into.
- Protect the security and integrity of our services and prevent misuse.
- Comply with legal obligations.
We do not sell your personal information.
04Legal Bases (GDPR)
Where the EU/UK GDPR applies, we rely on the following legal bases:
- Consent — for newsletter and marketing communications (you may withdraw consent at any time).
- Legitimate interests — to respond to inquiries, operate and secure our services, and understand interest in our products.
- Legal obligation — where processing is required to comply with applicable law.
06Data Retention
We keep personal information only as long as needed for the purposes described here — for example, to follow up on your inquiry, provide early access, or send communications you requested — and then delete or anonymize it. You may request earlier deletion as described below.
07Your Privacy Rights
Depending on where you live, you may have some or all of the following rights over your personal information:
- Access — request a copy of the information we hold about you.
- Correction — ask us to correct inaccurate information.
- Deletion — ask us to delete your information.
- Opt-out — unsubscribe from marketing at any time via the link in our emails.
- Objection / restriction — object to or restrict certain processing.
California (CCPA/CPRA): California residents may request access to and deletion of personal information and may opt out of “sale” or “sharing.” We do not sell personal information. You will not be discriminated against for exercising these rights.
To exercise any right, email skyefire.ramsey@gmail.com. We will verify and respond within the timeframe required by applicable law.
09Security
We apply administrative, technical, and organizational measures to protect personal information, including role-based access, hashing of credentials, and protected destructive actions. See our Security overview for detail. No method of transmission or storage is completely secure, but we work to protect your information and improve our controls over time.
10Children’s Privacy
Our websites and products are not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.
11International Transfers
We operate from the United States and may process information in the U.S. and other countries. Where we transfer personal data internationally, we use appropriate safeguards consistent with applicable law.
12Changes to This Policy
We may update this Privacy Policy as our products and legal obligations evolve. We will revise the “Last updated” date above and, for material changes, provide additional notice where appropriate.
13Contact Us
SkyeFire US LLC is the controller of personal information described in this policy. For privacy questions or requests, contact skyefire.ramsey@gmail.com.